How to Choose a Kitchen Renovator in Sydney (7 Things to Check)

How to Choose the Right Kitchen Renovator in Sydney

Sydney has hundreds of kitchen renovation companies — and not all of them are equal. Here are the 7 things you must check before signing a contract.

1. Check their NSW Builder's Licence. Verify on the NSW Fair Trading website (licence.fairtrading.nsw.gov.au). A licence is mandatory for any work over $5,000.
2. Verify their insurance. Ask for a Certificate of Currency for Public Liability Insurance (minimum $10 million) and Home Building Compensation coverage.
3. Visit a completed project. Any reputable renovator will offer this. If they won't let you see finished work and speak to a real client, walk away.
4. Read Google and Houzz reviews. Look for consistent, detailed, recent reviews. A company with 50 reviews over 5 years is more reliable than one with 200 reviews in 6 months.
5. Understand the contract. A proper renovation contract will include: fixed price, detailed specification, programme, payment schedule, and dispute resolution clause. If it's vague, it's a risk.
6. Ask about project management. Will you have a single point of contact? Who coordinates the trades? How do you get daily updates? The best companies have dedicated project managers.
7. Understand the warranty. What's covered? For how long? In writing? Industry standard is 7 years structural, 2 years defects. We offer 10 years on waterproofing.